If you are looking for work in Frodsham and the surrounding area, our Job of the Week, handpicked from our Jobs section, might just be your dream role.

And don't forget that if you are a Frodsham business wanting to advertise your job opportunities to our readers you can click 'Nub It' to get in touch with us about our listing rates.

Job of the Week - Retail Customer Service Advisor

Here's what the employer had to say:

"Fantastic opportunity for an experienced Retail Assistant to join this award winning and growing retailer who sell quality products through their stores and online.

"There are plenty of opportunities to develop and grow within the business and they offer excellent training and development across all departments.

"This role is perfect for an experienced retailer as you will take control of all aspects of the customer relationship and handles queries and be able to deliver an excellent customer journey.

"The position will require an exceptional relationship builder, someone with experience of identifying, investigating and resolving customer service and service delivery issues.

"The role will require extensive internal communications and working alongside other departments to deliver excellent customer service, query and issue resolutions.

"You will ensure customers needs are always met and go the extra mile to live up to the brand culture and values."

The Ideal Candidate

- You will have previous experience in a retail customer service role, this can be either face to face or phone based

- You will have personal drive in delivering great service and inspire this with your colleagues

- Comfortable with customer interactions

- Track record in delivering exceptional service

- Help to create a positive environment for your colleagues and customers alike, displaying a knowledge and passion for our products that will emit confidence in our brand

- Be able to demonstrate exceptional customer service skills to confidently respond to any customer complaints and comments in a positive and professional manner

- Demonstrate a desire to offer our customers a truly satisfying experience

- Basic computer skills

- Ability to meet and exceed targets

- A talented team player, able to be a great addition to an already inspiring team environment

- Ability to solve problems; detail orientated; proactive and organised

- We are looking for employees that have passion, vision, competitiveness and humility engrained into their way of life

Key Responsibilities

- Consistently deliver exceptional customer service

- Adhere and live up to the company culture and values

- Ensure that your product knowledge is of the highest possible level in order to drive service

- Prioritising and problem solving at all times

- Be truly passionate about customer journey and the impact that has on the wider business

To find out more, click here.